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Air Canada Cancellation Policy

Posted on October 31, 2023 By Editorial Team

In this blog,  we’ll brief you about Air Canada Flight Cancellation Policy in simple steps. To initiate the process, you can contact the airline via official website, email or phone. To know more, read this blog carefully about the step-by-step procedures. Or simply you as a passenger, all you need to do is call on the numbers provided here: +1 877 335 8488  (OTA) or +1-888-247-2262 (USA).

What is Air Canada Cancellation Policy?

Here’s the detailed information about the Air Canada Flight Cancellation Policy in simple breakdown points.

  • Air Canada has a 24-hour cancellation policy which is applicable for all types of tickets (e.g., from economy to business class)
  • If you cancel your flight within 24 hours of purchase, you will obtain a full refund.
  • If a delay or cancellation of five hours or more disrupts a connecting flight that you booked under the same booking reference and you no longer wish to continue to the final destination, Air Canada will provide you a return flight to your original point of departure as well as refund the parts of the journey you did not fly.

24-Hour Risk-Free Cancellation:

Air Canada offers a 24-hour risk-free cancellation period. This means you can cancel your reservation within 24 hours of booking and receive a full refund, no questions asked. This applies to most fare types. 

  • What Is It?

Air Canada provides a generous 24-hour risk-free cancellation window. This means you have the freedom to change your mind or adjust your travel plans within 24 hours of booking a flight without incurring any cancellation fees.

  • No Questions Asked:

The beauty of this policy is that you can cancel your reservation with no questions asked. There’s no need to provide a reason for your cancellation; you are entitled to a full refund for your ticket.

Most Fare Types Included:

The 24-hour risk-free Air Canada Flight Cancellation typically applies to most fare types, providing flexibility for a wide range of travellers. This includes economy, business, and even first-class tickets, as well as different cabin classes.

  • Booking Method:

Whether you book your flight online through the Air Canada website, mobile app, or over the phone, this policy is generally applicable. It ensures consistency across various booking channels.

  • Refund Process:

In most cases, the refund process is straightforward. After you cancel your reservation within the 24-hour period, Air Canada will process your refund, returning the full ticket amount to your original payment method.

Flight Cancellations by Air Canada: 

If your flight is cancelled by Air Canada Flight Cancellation, you are entitled to a full refund, regardless of the fare type. You may also have the option to rebook on the next available flight.

  • Full Refund Assurance:

If your flight is cancelled by Air Canada for any reason, such as operational changes, weather-related disruptions, or unforeseen circumstances, you are entitled to a full refund. This applies regardless of the fare type of your original ticket. Air Canada is committed to providing a fair solution to passengers affected by these situations.

  • Rebooking Option:

In addition to the full refund, Air Canada typically offers affected passengers the option to rebook on the next available flight to their destination. This ensures that you can still reach your intended location as soon as possible, despite the disruption.

  • Notification Process:

Air Canada strives to keep passengers informed in the event of flight cancellations. You will receive notifications through the contact information provided during booking or in your profile. These notifications may include alternative flight options and instructions on how to proceed.

  • Alternative Solutions:

Sometimes, passengers may have the choice to opt for alternative solutions, such as rescheduling on a different flight on the same day or rebooking for a later date that suits their schedule. Air Canada’s aim is to minimize the inconvenience caused by cancellations.

  • Refund Timeline:

After a flight cancellation, Air Canada typically processes refunds in a reasonable timeframe. While it may take a few weeks, the airline endeavors to expedite the process to ensure you receive your refund promptly.

Cancellation and Refund Policy in detail

Passengers using Air canada are eligible for compensation according to the Air Canada Flight Cancellation and refund policy only if –

  • If your flight has been delayed by 3 hours in reaching its final detonation and that delay is due to their own air-traffic control system then, you are eligible for compensation according to the Air Canada cancellation and refund policy.
  • If you have a non-refundable ticket, you’ll get a discount voucher of upto 65% off on your next flight ticket.
  • Also, you can cancel and get a full refund if the purchase is made within 24 hours.

FAQs:

1. What is Air Canada’s 24-hour cancellation policy?

Air Canada offers a 24-hour Air Canada Flight Cancellation Policy

for all ticket types. If you cancel within 24 hours of booking, you’re eligible for a full refund.

2. Can I get a refund if my flight is delayed for several hours?

Yes, if your flight is delayed by 5 hours or more, you can request a refund for the parts of your journey you did not fly.

3. What compensation can I claim if my flight is delayed at my final destination?

If you experience a delay of over 3 hours at your final destination due to causes within Air Canada’s control, you can claim compensation.

4. What happens if my flight is cancelled by Air Canada?

In case of a flight cancellation, you have the option to claim a refund for your booking. You can do so, by contacting the airline directly via

  • Phone 
  • Social media
  • Live chat

5. How does Air Canada handle disruptions to connecting flights?

If a delay or cancellation of 5 hours or more affects a connecting flight under the same booking reference

  • Air Canada will provide a return flight to your original departure point
  • And refund the amount for the segment of journey you didn’t cover.

Conclusion

In summary, the Air Canada Flight Cancellation Policy provides flexibility within 24 hours of booking of flight ticket, refunds for substantial flight delays, compensation for eligible delays at destinations, and options for cancelled flights. If you need any kind of assistance, you can call the Air Canada customer care service at:  +1 877 335 8488  (OTA) or +1-888-247-2262 (USA).

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